At Electra FM Field Service, we understand that our clients’ systems work around the clock, every day of the week, and that many issues simply cannot wait.
This is why the Field Service Division’s call center is staffed 24 hours a day all year round, enabling instant response to all client needs.
Our highly-trained call center staff is able to supply professional solutions and guidance to clients from diverse industries, with advanced systems putting detailed information at their fingertips. This ensures that the right technician is dispatched as quickly as possible, with both the exact parts and the in-depth information they need about the specific fault, minimizing wait time and ensuring rapid resolution to any issue.