When our clients need service, we know that they need that service now – and in the most efficient, professional way. The Field Service Division presents the Get Service app, an Electra Group exclusive, designed to make it simpler than ever to open service calls, give the technician all the relevant information, and then track the progression of your request.
Get Service enables clients to get the assistance they need for a whole host of systems and services, all through a single user-friendly app. Service calls can be opened at any time, 24/7, no matter where you are. Clients can also access key documents, like SLAs, and even make payments through the app.